Privacy Policy
Last updated: May 14, 2026
Divka Beauty Lounge respects your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, submit a form, book an appointment, contact us, or interact with our ads on platforms such as Facebook and Instagram.
1. Information We Collect
We may collect the following types of information:
• Full name
• Phone number
• Email address
• Service interests, such as brow services, lash services, nail services, or beauty appointments
• Preferred appointment date or time
• Messages or notes you submit through our website, booking forms, lead forms, or social media ads
• Website usage information, such as pages visited, clicks, browser type, device type, and general location data
We collect this information when you fill out a form, request an appointment, contact us, submit information through a Meta/Facebook/Instagram lead form, or interact with our website.
2. How We Use Your Information
Divka Beauty Lounge may use your information to:
• Contact you about your appointment request
• Confirm, schedule, or reschedule appointments
• Answer questions about our beauty services
• Send appointment reminders
• Follow up by phone, text message, or email
• Improve our website, advertising, and customer experience
• Measure the performance of our marketing campaigns
• Provide customer service and respond to inquiries
By submitting your information, you agree that Divka Beauty Lounge may contact you by phone, text message, or email regarding your appointment request. Message and data rates may apply. Consent is not required to purchase services.
3. How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers that help us operate our business, including:
• Website platforms
• Booking or scheduling systems
• Customer relationship management tools
• Advertising platforms such as Meta/Facebook/Instagram or Google
• Analytics tools
• Email, phone, or text messaging providers
These providers are used to help us manage inquiries, schedule appointments, communicate with clients, and improve our marketing.
4. Meta, Facebook, and Instagram Lead Forms
If you submit your information through a Facebook or Instagram lead form, the information you provide may be shared with Divka Beauty Lounge so we can contact you about your appointment request.
Meta may also process your information according to its own privacy policies and data practices. We recommend reviewing Meta’s privacy policies when using Facebook or Instagram.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our site and to improve our ads.
These tools may help us:
• Measure website traffic
• Understand which pages people visit
• Improve our advertising
• Retarget visitors with relevant ads
• Track form submissions or appointment inquiries
You may be able to adjust cookie settings through your browser or device settings.
6. Data Security
We take reasonable steps to protect the personal information you provide. However, no website, form, email, or online system can guarantee complete security.
Please avoid submitting sensitive personal information through our website or advertising forms.
7. How Long We Keep Your Information
We keep personal information only as long as reasonably necessary for business purposes, including appointment follow-up, customer service, record keeping, marketing, and legal compliance.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Ask us not to sell or share your personal information
• Opt out of certain marketing communications
Divka Beauty Lounge does not sell personal information.
9. California Privacy Notice
If you are a California resident, you may have rights under California privacy laws regarding the personal information we collect, use, and disclose.
The categories of personal information we may collect include:
• Identifiers, such as name, email address, and phone number
• Customer records, such as appointment requests and service interests
• Internet or electronic activity, such as website interactions
• General location information, such as city or region
• Commercial information, such as services requested or booked
We collect this information directly from you, from website forms, advertising forms, booking tools, analytics tools, and communication platforms.
We use this information for appointment scheduling, customer communication, advertising, analytics, and business operations.
10. Opting Out of Communications
You can opt out of marketing communications at any time.
To stop receiving text messages, you may reply “STOP” if available.
To stop receiving emails, you may unsubscribe through the email link if available or contact us directly.
You may still receive appointment-related messages if you have requested or booked a service.
11. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or want to request access, correction, or deletion of your personal information, contact us:
Divka Beauty Lounge
Email: darinasilchenko638@gmail.com
Phone: 619-850-6337
Website: www.divkabeautylounge.com
Location: San Diego, California